Last updated: 4 October 2026
This Payment Policy explains how payment works when you buy from Gutter Profiles Co (a trading name of Express Matting Services Ltd).
Who you are buying from
All sales on this website are made by Gutter Profiles Co (a trading name of Express Matting Services Ltd), registered in England and Wales, VAT number GB987256073.
Accepted payment methods
We accept major credit and debit cards and the other payment methods displayed at checkout. All payments are taken in British Pounds (GBP).
Secure payments
All payments are processed through Shopify's secure, encrypted checkout. We never see or store your full card details.
Prices and VAT
- All prices shown on our website are in GBP and include VAT at the current UK rate of 20%.
- Delivery to UK mainland addresses costs a flat £9.99 (including VAT) per order. The delivery charge is added and shown clearly at checkout before you pay.
- A VAT invoice is available on request.
When you are charged
Your payment is taken when you place your order. You will receive an order confirmation email with a full breakdown of the price you paid.
Ordering
- You must be 18 years or older to place an order.
- We deliver to UK mainland addresses only.
- If you think you have made a mistake with your order, please contact us immediately, so we can help.
See also our Shipping Policy and Refund Policy.
Contact us
Gutter Profiles Co (a trading name of Express Matting Services Ltd)
Unit 1B, Summit Works, Manchester Road
Burnley, Lancashire, BB11 5HG
United Kingdom
Email: sales@gutterprofilesco.co.uk
Phone: +44 1282 270214
Opening hours: Monday to Friday, 08:30 to 17:00 (UK time), excluding UK bank holidays
VAT number: GB987256073